Privacy policy


Privacy Policy – Shineys Design

At Shineys Design (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our Shopify-powered store.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser information
  • IP address
  • Time zone
  • Cookie information
  • Pages viewed and interactions with our website

We refer to this information as Device Information.

Additionally, when you make or attempt to make a purchase, we collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

We refer to this information as Order Information.

Together, Device Information and Order Information are referred to as Personal Information.

How We Use Your Personal Information

We use your Personal Information to:

  • Process and fulfil your orders
  • Communicate with you regarding purchases
  • Provide customer support
  • Screen orders for potential fraud or risk
  • Send marketing communications (where you have opted in)
  • Improve our website, products, and services

Shopify

Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. Shopify stores your data on secure servers protected by firewalls.

For more information about how Shopify handles your personal information, please review Shopify’s Privacy Policy.

Payments

If you choose a direct payment gateway to complete your purchase, Shopify stores your payment data securely. Payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Payment transactions are only stored as long as necessary to complete your purchase transaction.

We may also offer payment options through third-party providers such as Afterpay. These providers have their own privacy policies governing the use of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Improve website functionality
  • Analyze website traffic and performance
  • Personalize your shopping experience

You may choose to disable cookies through your browser settings; however, some website features may not function correctly.

Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping and delivery providers
  • Marketing and email service providers
  • Analytics providers

We may also share information if required by law or to protect our legal rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.

Data Retention

When you place an order through our store, we will maintain your Order Information for our records unless and until you request that we delete this information, subject to any legal obligations requiring retention.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website.

Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions about this Privacy Policy, please contact us:

Shineys Design
Email: Shineysdesign@gmail.com
New Zealand, Manurewa